1.1 System-related issues
We have done our upmost to ensure your experience is as straight-forward and as enjoyable as possible.
Sometimes, however, it is possible that you may experience difficulties with the system. In the first instance you should review the in-page help which is there to guide you through the creation of your materials. Failing that, you can use our support page to contact our support team who will work to answer your queries.
Our team will contact you by email or phone within one working day to help resolve your issues.
1.2 Print-related issues
If you have a complaint regarding the printing service, or require a refund or return, you should first contact our print partner, LG Digital using the following details:
Address:
LG Digital
70 Singer Way
Woburn Road Industrial Estate
Kempston
Bedfordshire
MK42 7PU
Tel: 01234 843900
Fax: 01234 843901
If you feel that you issue is still unresolved, you may register your complaint with us using the form below, or by email to our support team detailing the issue with your order reference details.
Our team will work will contact you by email or phone within one working day to help resolve your issues.
1.3 Disclaimer
The responsibility for the accuracy of the user-generated content in these point of sale materials is solely that of the site user (you). The site owners have taken steps to ensure all site-generated content is accurate and spelled correctly. To assist you we have also included a spell-checker to help you verify the spelling of unusual or incorrectly spelled words.
On submission of your order it is assumed that the content and spelling are deemed to be correct by you, and so any responsibility in case of error is solely with you. The site owners waive any responsibility for loss, cost or damage resulting from the submission of incorrect user-generated content.
